Refund policy

Thank you for shopping at Clarington Liquidation. We strive to provide high-value liquidation items at unbeatable prices. Please take a moment to review our policy before completing your purchase.

 

All Sales Are Final

All items sold through Clarington Liquidation are final sale. We do not offer refunds or returns under normal circumstances.

 

Exchange or Refund – Defective Items Only

We understand that issues can arise. If your item is defective or damaged, you have 7 calendar days from the date of pickup or delivery to request an exchange or a full refund.

To qualify:

    •    The item must be returned in the same condition it was sold.

    •    You must provide proof of purchase (order confirmation or receipt).

    •    The issue must be clearly related to the functionality or physical condition of the product, not buyer’s remorse or incompatibility.

How to Report an Issue

To initiate a return or exchange for a defective item, please contact us within 7 days:

    •    Email: ClaringtonLiquidation@gmail.com

    •    Phone: 905-922-5048

Please include:

    •    A brief description of the issue

    •    Photos or videos if applicable

    •    Your order number or receipt

We will respond promptly to help resolve the matter.

No Exceptions Beyond 7 Days

After 7 calendar days, all items are considered non-returnable and non-refundable, even if defective. We recommend inspecting your items immediately upon receipt.